Privacy Policy

Privacy Policy

Effective Date: May 1, 2025

At KONKOCT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or purchase our products.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or sign up for emails, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party providers)

b. Non-Personal Information

We may automatically collect information about how you interact with our site, including:

  • IP address

  • Browser type and device

  • Pages visited and time spent

  • Referral source

We use cookies and similar technologies to improve site performance and personalize your experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, support, marketing emails)

  • Improve our website, products, and services

  • Detect and prevent fraud or misuse

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties to help operate our business:

  • Payment processors (e.g., Shopify Payments, Stripe)

  • Shipping providers

  • Marketing tools (for email newsletters and ad analytics)

  • Legal entities when required to comply with the law

4. Data Retention

We retain your personal information only as long as necessary to fulfill your order and meet legal obligations. You can request data deletion at any time by contacting us at konnect@konkoct.com.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Opt out of marketing emails at any time via the "unsubscribe" link

If you're a resident of California or the European Economic Area, additional rights may apply under CCPA or GDPR.

6. Cookies

We use cookies to enhance your browsing experience, remember preferences, and track site usage. You can control cookie settings via your browser.

7. Third-Party Links

Our website may contain links to other sites (e.g., Instagram, payment platforms). We are not responsible for their privacy practices. Please review their policies separately.

8. Security

We implement reasonable security measures to protect your information, but no system is 100% secure. Always use strong passwords and be cautious when sharing sensitive data online.

9. Children's Privacy

Our website and products are not intended for children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes by posting the updated version with a new effective date.

Contact Us

For questions or concerns about this Privacy Policy, email us at:
konnect@konkoct.com